Support Us
Report a printing problem, request a genuinely different layout, or help improve the instructions with a reproducible example.
Send useful feedback
- Email hello@paperme.pro with the page URL, paper size, browser, export format, and a short description of the expected and actual result.
- For printing problems, include the printer model and whether the print dialog used Actual Size, Fit, or a custom scale. Do not send documents containing private student or workplace information.
- A new template request is most actionable when it explains the writing task, required guides, approximate measurements, and why an existing template cannot handle it.
What happens after a report
- Reproducible export and layout defects are prioritized over cosmetic requests. Documentation corrections can usually be handled without changing the generator.
- Requests are grouped by underlying use rather than search wording, which keeps the template library useful and prevents duplicate pages.
- There is no guaranteed response time, but every concise report helps identify where the preview, export, or instructions are unclear.